Client Values

Client Values

I didn’t recognise it at the time, somewhere, somehow I had transited out of the condition of self-centered ‘salesman’. I had metamorphosed, developed greater awareness and thus, over time, a real understanding of ‘Client Values’ and the massive importance of client...
You cannot be SERIOUS!!

You cannot be SERIOUS!!

You mean you choose to give that impression? I am guessing that most of us have heard that first impressions count, right? We know (or should know) that the first few seconds of any meeting impacts massively on any interaction – and will set a base on which the...
Interact – Engage – Influence

Interact – Engage – Influence

There is an old saying; “People Buy from People”. Old and nonetheless true – but what exactly does it mean? So-called ‘rapport’ building techniques are a prominent feature in most training courses and are promoted constantly by sales managers and the like, but...