News, Updates, & Resources
Why Should I Care about Your Feelings? It’s hard enough taking care of my Own!
This article was originally posted on Medium by Will Offen on Aug 31, 2018 · 6 min read Are people more stressed out than they were 10 years ago? I love to ‘people watch’. Its more than a fascination, its a major preoccupation. I must confess though, I don’t enjoy it...
Traditional Selling is Dead
The internet makes a difference – but it does not change the rules of engagement when finding and nurturing customers, After all the requirements of people and the emotions of decision making are the same. The internet after all, is simply…..
I have a confession to make – I have shed more than a few tears today!
A lot of blood, sweat and tears have gone into this career of mine It’s 16th March 2027, today is my 80th birthday and I have received so many wonderful messages I could not help but shed some tears of happiness.But I have another confession, I am worried about the...
Client Values
I didn’t recognise it at the time, somewhere, somehow I had transited out of the condition of self-centered ‘salesman’. I had metamorphosed, developed greater awareness and thus, over time, a real understanding of ‘Client Values’ and the massive importance of client...
You cannot be SERIOUS!!
You mean you choose to give that impression? I am guessing that most of us have heard that first impressions count, right? We know (or should know) that the first few seconds of any meeting impacts massively on any interaction - and will set a base on which the...
Interact – Engage – Influence
There is an old saying; “People Buy from People”. Old and nonetheless true - but what exactly does it mean?So-called ‘rapport’ building techniques are a prominent feature in most training courses and are promoted constantly by sales managers and the like, but is this...
