News, Updates, & Resources

A lot of blood, sweat and tears have gone into this career of mine It’s 16th March 2027, today is my 80th birthday and I have received so many wonderful messages I could not help but shed some tears of happiness.But I have another confession, I am worried about the...

I didn’t recognise it at the time, somewhere, somehow I had transited out of the condition of self-centered ‘salesman’. I had metamorphosed, developed greater awareness and thus, over time, a real understanding of ‘Client Values’ and the massive importance of client...

You mean you choose to give that impression? I am guessing that most of us have heard that first impressions count, right? We know (or should know) that the first few seconds of any meeting impacts massively on any interaction - and will set a base on which the...

There is an old saying; “People Buy from People”. Old and nonetheless true - but what exactly does it mean?So-called ‘rapport’ building techniques are a prominent feature in most training courses and are promoted constantly by sales managers and the like, but is this...